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My device

Understanding the network connection

  • How does the connection work ?
  • GPRS coverage

Understanding GPS tracking

  • How does your tracker’s localisation feature work?
  • How accurate are th GPS positions of the tracker?
  • Indoor geolocation
  • How secure is the GPS tracking?

Cats 2 / Dogs 2

  • How do I turn my Cats2/Dogs2 Weenect tracker on and off?

Kids / Silver

  • How do I turn my Kids/Silver tracker on and off?
  • What do the various Kids/Silver LEDs mean?
  • What is the call duration limit ?
  • Fasten the tracker
  • How do the alerts messages and the SOS feature work on my Kids/Silver tracker ?
  • How do I charge the Weenect kids/silver tracker?

FAQ

  • What factors have an impact on GPS accuracy?
  • Why is my phone more accurate than the tracker?
  • Why is the date displayed under the tracker name not the same as the date of the last position?

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