My device

Understanding the network connection

• How does the connection work ?
• GPRS coverage

Understanding GPS tracking

• How does your tracker’s localisation feature work?
• How accurate are th GPS positions of the tracker?
• Indoor geolocation

Cats 2 / Dogs 2

• How do I turn my Cats2/Dogs2 Weenect tracker on and off?

Kids / Silver

• How do I turn my Kids/Silver tracker on and off?
• What do the various Kids/Silver LEDs mean?
• What is the call duration limit ?
• Fasten the tracker
• How do the alerts messages and the SOS feature work on my Kids/Silver tracker ?
• How do I charge the tracker?

FAQ

• What factors have an impact on GPS accuracy?
• Why is my phone more accurate than the tracker?
• Why is the date displayed under the tracker name not the same as the date of the last position?