Introduction
As the gradual shutdown of the 2G network is underway in several European countries, you may be wondering what will happen to your Weenect Kids or Weenect Silver. This article explains everything you need to know to prepare for the transition.
Context: A Gradual Shutdown Depending on the Country
Weenect Kids and Weenect Silver trackers operate exclusively on the 2G network. Although still operational in many countries, this network is slowly being phased out. The discontinuation of these products depends on each country’s specific timeline and often per operator, not nationwide on one date. We can say that we’re currently in the “slow sunset” phase of 2G. We are following information about 2G shutdown and for the moment have decided to stop offering Weenect Kids and Weenect Silver trackers in those countries:
United Kingdom
France
Transition: What Are the Options After 2G?
As the 2G network comes to an end, Weenect is introducing solutions to support its users.
There will be no new generation of Kids or Silver trackers. Instead, you’ll be able to switch to the Weenect XS or Weenect XT models, originally designed for dogs and cats.
If you decide to switch to either Weenect XS or Weenect XT, please purchase it on our website. Once purchased, contact us and you will either:
be reimbursed with value equal to the price you paid for it when purchasing 2G tracker -> this is valid for purchases done as of 01.01.2025 (purchase invoice needed)
be reimbursed with 20 € equal when purchasing 2G tracker -> this is valid for purchases before 01.01.2025 (activation of tracker before that date is sufficient, please provide IMEI number of your 2G tracker)
Please note, that same time your reimbursement will be handled, the SIM card of your 2G tracker will be irreversibly deactivated.
If you do not wish to switch to a replacement tracker, Weenect will offer a pro-rata refund for the remaining months of your subscription.
Good to Know
Weenect Kids and Weenect Silver trackers are still available for purchase in some countries at discounted prices — an economical option while the 2G network remains in service.