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What can we help you with?
Understanding the network connection
How does the GPRS work ?
Understanding GPS tracking
Operating the GPS
Cats 2 / Dogs 2
How do I turn my Cats2/Dogs2 Weenect tracker on and off?
Kids / Silver
How do I turn my Kids/Silver tracker on and off?
What do the various Kids/Silver LEDs mean?
What is the call duration limit ?
Fasten the tracker
How do the alerts messages and the SOS feature work on my Kids/Silver tracker ?
How do I charge the tracker?
What factors have an impact on GPS accuracy?
Why is my phone more accurate than the tracker?
Why is the date displayed under the tracker name not the same as the date of the last position?
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