Introduction

As the gradual shutdown of the 2G network is underway in several European countries, you may be wondering what will happen to your Weenect Kids, Weenect Silver or older pet models trackers. This article explains everything you need to know to calmly prepare for the transition.

Context: A Gradual Shutdown Depending on the Country

Weenect Kids, Weenect Silver and older pet model trackers operate exclusively on the 2G network. Although still operational in many countries, this network is slowly being phased out. The discontinuation of these products depends on each country’s specific timeline:

• United Kingdom: 2G ends in December 2025 – sales have already stopped

• France: 2G ends in December 2026 – sales will stop in December 2025

• Belgium and the Netherlands: 2G ends in December 2027 – sales will stop in December 2026

• Spain and Italy: No announced end date for 2G – sales continue until the end of 2027

• Germany: 2G ends in December 2028 – sales will stop in December 2027

Throughout the remaining lifespan of 2G in these countries, the Kids and Silver trackers will continue to function. So, they can still be used under current conditions and are even available at very attractive prices.

Transition: What Are the Options After 2G?

As the 2G network comes to an end, Weenect is introducing solutions to support its users.

There will be no new generation of Kids or Silver trackers. Instead, you’ll be able to switch to the Weenect XS or Weenect XT models, originally designed for dogs and cats.

If you decide to switch to either Weenect XS or Weenect XT, please purchase it on our website. Once purchased, contact us and you will either:

•  be reimbursed with value equal to the price you paid for it when purchasing 2G tracker -> this is valid for purchases done as of 01.01.2025 (purchase invoice needed)

•  be reimbursed with 20 € equal when purchasing 2G tracker -> this is valid for purchases before 01.01.2025 (activation of tracker before that date is sufficient, please provide IMEI number of your 2G tracker)

Please note, that same time your reimbursement will be handled, the SIM card of your 2G tracker will be irreversibly deactivated. 

If you do not wish to switch to a replacement tracker, Weenect will offer a pro-rata refund for the remaining months of your subscription. This refund will only be issued after the 2G network is officially shut down in your country.

Good to Know

Weenect Kids, Weenect Silver trackers are still available for purchase in some countries at discounted prices — an economical option while the 2G network remains in service.