Simple Steps for a Hassle-Free Cancellation
Cancelling your Weenect subscription can be done easily through a few clear steps. Follow this guide to proceed with the cancellation of your subscription.
1. Access Your Personal Space: Start by logging into your account on the Weenect website. This is your portal for managing all aspects of your subscription.
2. Navigate to the Subscription Section: In your personal space, head to the "subscription" option located at the bottom left of the page. This section is your control center for managing the details of your subscription.
3. Manage Your Subscription: Once in the subscription section, click on "manage subscription". Here you will find the option "cancel subscription". Click on it to initiate the cancellation process.
Cancel from the mobile app
You can also cancel your subscription directly from the Weenect app.
- Open the Weenect app: Go to the "Account" tab.
- Go to payment and subscription: Tap "Payment and subscription".
- Manage your subscription: Tap "Subscription and options", where you will find the option to cancel your subscription.
What You Need to Know Before Cancelling
Before proceeding with the cancellation, it is important to note that the subscription will end at the expiry indicated in your personal space. We inform all our customers of the automatic renewal of their subscription 40 days in advance, except for monthly options and monthly subscriptions, which can be cancelled at any time. You can cancel your subscription up to and including the renewal date.
Confirmation of Cancellation
Once you have followed these steps, you will receive a confirmation indicating the end date of your subscription. Keep an eye on your personal space for any updates or changes related to the status of your subscription.
Conclusion
Cancelling your Weenect subscription is a straightforward and direct process. By following these steps, you can manage your subscription effectively and in a way that suits your needs.
💡 Did You Know?
Reminder: If you need additional help or advice on managing your subscription or using Weenect products, our support team is always available to assist you.