If you want to send us a request concerning your order, please use the contact form provided. You will receive a request confirmation email from us confirming receipt.
We commit to replying to your request within 1 business day (Monday to Friday).
If you do not get a confirmation email, or feedback from our after-sales team, please check that our emails are not in your spam folder.
Note: If you are a premium member, you can also benefit from instant chat support 7 days a week from 9am to 6pm (Central European Time)